Frequently Asked Questions
Water Damage FAQs
If possible, move any valuables off the ground and to a higher location and contact a Restoration company liked Big South. With Water Damage depending on the severity there’s a risk of serious injury or death from electrocution.
Big South Restoration provides comprehensive water damage restoration services, including water extraction, drying and dehumidification, mold remediation, and property reconstruction.
Yes, Big South Restoration is fully licensed and insured, ensuring that our customers receive professional and reliable service.
Yes, Big South Restoration will work directly with your insurance company to ensure your property is restored back to it’s original condition.
Big South Restoration offers water damage restoration services in Knoxville, Nashville, and Lexington, as well as surrounding areas in Tennessee and Kentucky.
Big South Restoration aims to respond to water damage emergencies as quickly as possible, typically within a few hours, depending on the location and severity of the damage.
Yes, Big South Restoration provides 24/7 emergency services to respond promptly to any water damage situation.
The duration of the water damage restoration process depends on the extent of the damage and the specific services required. Big South Restoration works diligently to complete the restoration as quickly and efficiently as possible.
Big South Restoration handles water damage caused by various factors, including burst pipes, flooding, sewer backups, appliance malfunctions, and natural disasters.
Yes, Big South Restoration offers mold remediation services to address mold growth caused by water damage and prevent future occurrences.
Yes, Big South Restoration offers free estimates to assess the extent of the damage and provide a detailed plan for the restoration process.
The cost of water damage restoration depends on the severity of the damage, the required services, and the size of the affected area. Big South Restoration provides a detailed estimate after assessing the situation.
Yes, Big South Restoration technicians are IICRC-certified, ensuring that they have the knowledge and expertise to handle water damage restoration projects.
Yes, Big South Restoration uses state-of-the-art equipment and advanced techniques to ensure a thorough and effective water damage restoration process.
If you suspect water damage, contact Big South Restoration immediately for a professional assessment and prompt mitigation to prevent further damage.
Regular maintenance, such as inspecting plumbing systems, appliances, and roofing, can help prevent water damage. Additionally, ensure proper drainage and install water leak detection devices.
Yes, Big South Restoration will remove and dispose of unsalvageable materials and belongings, ensuring a clean and safe environment during the restoration process.
Big South Restoration will make every effort to salvage and restore your belongings whenever possible, depending on the extent of the damage and the affected materials.
Fire Damage FAQs
Big South Restoration provides fire damage restoration services in Knoxville, Nashville, and Lexington, as well as surrounding areas in Tennessee and Kentucky.
Yes, Big South Restoration is a fully licensed and insured company, ensuring the highest quality of service and protection for our clients.
Yes, Big South Restoration offers 24/7 emergency fire damage services to promptly address your needs and minimize further damage.
Big South Restoration aims to respond to fire damage emergencies as quickly as possible, typically within hours, to help mitigate damage and begin the restoration process.
Big South Restoration offers a comprehensive range of fire damage services, including smoke and soot removal, structural damage assessment and repair, odor elimination, content cleaning, and emergency board-up services.
The duration of the fire damage restoration process varies depending on the extent of the damage and the specific needs of the property. Big South Restoration will provide a timeline after assessing the situation.
Yes, Big South Restoration works closely with insurance companies to help make the claims process as smooth and stress-free as possible for our clients.
Yes, Big South Restoration can assist with finding temporary housing for clients during the restoration process, ensuring a comfortable and safe living situation.
Big South Restoration uses advanced techniques and equipment to effectively remove smoke and odors from your property, restoring a clean and healthy living environment.
Big South Restoration’s team of skilled technicians is trained to clean, deodorize, and restore a wide range of items affected by fire damage, helping you salvage as much as possible.
Big South Restoration is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring the highest industry standards in fire damage restoration.
Yes, Big South Restoration offers reconstruction services to help rebuild and restore your property after a fire.
Yes, Big South Restoration handles both residential and commercial fire damage restoration projects.
Yes, Big South Restoration is equipped to handle the removal and disposal of hazardous materials resulting from fire damage, ensuring a safe and healthy environment.
The cost of fire damage restoration varies depending on the extent of the damage and the specific services required. Big South Restoration provides detailed estimates after assessing the situation.
You can contact Big South Restoration by phone at their local office numbers for Knoxville, Nashville, or Lexington, or through their website for immediate assistance.
Big South Restoration services Knoxville, Nashville, and Lexington, as well as their surrounding areas, providing comprehensive mold damage remediation.
Yes, Big South Restoration is fully licensed and insured, ensuring a professional and reliable service for all your mold remediation needs.
Yes, Big South Restoration offers 24/7 emergency services to promptly address any mold damage situation and minimize the impact on your property.
Big South Restoration’s team of experts utilizes advanced equipment and techniques to accurately detect and assess the extent of mold growth in your property.
The mold remediation process at Big South Restoration includes inspection and assessment, containment, air filtration, mold removal, cleaning and sanitization, and preventative measures.
The duration of mold remediation varies depending on the extent of mold damage and the size of the affected area. Big South Restoration will provide an estimated timeline once the assessment is complete.
Yes, Big South Restoration’s team will recommend and implement preventative measures to minimize the risk of future mold growth in your property.
The safety of staying in your home during mold remediation depends on the extent of mold growth and the remediation process. Big South Restoration will advise you on the best course of action to ensure your safety.
The cost of mold remediation varies depending on the extent of mold damage and the services required. Big South Restoration will provide a detailed estimate after the initial inspection and assessment.
Big South Restoration is committed to customer satisfaction and will work diligently to ensure your mold issue is effectively addressed and resolved.
Yes, Big South Restoration can assist you in navigating the insurance claim process and provide the necessary documentation to support your mold damage claim.
Post-remediation testing can help confirm that the mold issue has been successfully addressed. Big South Restoration can recommend and coordinate post-remediation testing as needed.
Mold exposure can lead to various health issues, including allergies, respiratory problems, and, in some cases, more severe health complications. Big South Restoration takes your health concerns seriously and strives to provide a safe and healthy environment.
While minor mold issues can sometimes be addressed by homeowners, it’s always best to consult with professionals like Big South Restoration for accurate assessment and safe, effective mold remediation.
You can reach Big South Restoration by phone or through their website to schedule an inspection or inquire about their mold damage services.
The duration of a roofing installation project varies depending on factors such as the size of the roof, weather conditions, and the type of roofing material being used. Generally, a residential roofing installation takes anywhere from 1 to 3 days, while commercial roofing projects may take longer.
We offer a variety of roofing materials, including asphalt shingles, metal roofing, tile, slate, and flat roofing options to suit your specific needs and preferences.
It is recommended that you have your roof inspected at least once every two years. However, if you experience severe weather or suspect any damage, it’s essential to schedule an inspection as soon as possible.
Common indicators of roof damage include missing or damaged shingles, leaks, sagging, or visible damage to flashing and gutters. If you notice any of these signs, it’s essential to contact a professional roofing company like Big South Restoration & Construction for an inspection.
The cost of a roof repair varies depending on the extent of the damage, the roofing materials used, and the labor involved. We offer free estimates to provide you with a detailed quote for your specific repair needs.
Yes, we stand behind our work and offer warranties on both materials and labor. The specific terms and duration of the warranty will depend on the type of roofing material and services provided.
Absolutely! We have experience working with insurance companies and can assist you in navigating the claims process to ensure you receive the coverage you deserve.
Our experienced roofing professionals will conduct a thorough inspection of your roof to determine the extent of the damage and provide you with a recommendation for repair or replacement.
Yes, Big South Restoration & Construction is equipped to handle roofing projects for both residential and commercial properties.
Regular maintenance, such as cleaning gutters and inspecting for damage, can help prolong the life of your roof. We can provide guidance on proper maintenance techniques for your specific roofing material.
Contact Big South Restoration & Construction immediately to schedule an inspection and address the issue before it leads to more significant damage.
Our knowledgeable team can help you choose the most suitable roofing material based on your property’s location, climate, and aesthetic preferences.
Yes, we are a licensed General Contractor, and we carry comprehensive insurance to protect both our team and our clients.
Knoxville, Tennessee | Nashville, Tennessee | Lexington, Kentucky
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Why Big South
Our team of dedicated professionals is committed to providing top-notch services, ensuring your property is restored to its pre-loss condition. We pride ourselves on our customer-focused approach, state-of-the-art equipment, and timely communication, making the restoration process as smooth and stress-free as possible.
Don’t hesitate any longer – contact Big South Restoration & Construction today for all your water damage restoration needs. (855) 757-6884
The #1 Choice in Cleanup and Restoration
Big South Restoration brings with it over 30 years of Restoration and Home Reconstruction Experience. As a fully licensed & certified contractor – Big South has the knowledge and skillset to get the job done right.
Call Us At (855) 757-6884